Frequently Asked Questions
Everything you need to know about our gear and services.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your gear ships, we will send a tracking number so you can follow its journey to your door.
What is your return and exchange policy?
We offer a 30-day window for returns or exchanges on all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship our goods worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How should I care for my waxed canvas and denim products?
To maintain the integrity of our rugged materials, we recommend spot cleaning only. For waxed canvas, do not machine wash or dry clean; instead, use cold water and a specialized wax refill when needed.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a warranty on your apparel?
We stand by the quality of our craftsmanship. If you experience a manufacturing defect, please contact our support team with photos of the issue, and we will make it right.